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CPAP Therapy Support

Is your CPAP working correctly for you?

If you have been using a CPAP unit for some time then it may not be working correctly for you anymore.

Signs of this can be starting to snore again and feeling tired in the daytime.

We are happy to advise you on how to correctly treat yourself with CPAP therapy and please feel free to contact us. Please include as much detail about the equipment you are using as you can. 

We can offer advice on the best type of mask to use, whether your CPAP unit needs to be checked and can offer a temporary loan of an autosetting unit that will check the pressure you require to allow for correct treatment.

We can also offer home sleep testing on CPAP therapy to fully assess your care.

CPAP tips and troubleshooting

Having trouble with your new sleep apnea device? It can take some time to get accustomed to sleeping while wearing a CPAP device. It’s natural to miss sleeping the “old way,” but there are things you can to do make the adjustment easier. 

Make sure your CPAP device fits correctly. A correct fit makes a huge difference. Make sure the straps are not too tight or too loose and that the mask seals completely over your nose and mouth. 

Ease into it. Start by using your CPAP device for short periods during the day. Use the “ramp” setting to gradually increase air pressure. It’s normal to need several months to get used to sleeping this way.

Upgrade your CPAP device with customized options. Customize the mask, tubing and straps to find the right fit. Ask us about soft pads to reduce skin irritation, nasal pillows for nose discomfort, and chinstraps to keep your mouth closed and reduce throat irritation.

Use a humidifier to decrease dryness and skin irritation. Try a special face moisturizer for dry skin. Many CPAP devices now come with a built-in humidifier.

Try a saline nasal spray or a nasal decongestant for nasal congestion.

Keep your mask, tubing and headgear clean, try using the ResMed CPAP wipes to keep your mask in the best condition. To ensure maximum comfort and benefit, replace CPAP and humidifier filters regularly and keep the unit clean.

Mask the sound of the CPAP machine. The latest CPAP machines are very quiet, but if the sound of a CPAP machine bothers you, place it beneath the bed to reduce the noise. You can also try using a sound machine or white noise machine help you sleep.

CPAP service

We can service and repair CPAP units from ResMed and Philips Respironics.

You can have a loan unit whilst the service is carried out.

This service is available nationwide.

Please contact us and remember to tell us the make and model of your CPAP unit.

CPAP Care - Looking after your equipment

Every morning

Clean your CPAP mask cushion. You may not realise it, but over time your skin releases oils that can reduce the quality and performance of your seal and mask. So after wearing your mask, clean it thoroughly to remove any oils.

By washing it in the morning, you will have a clean, dry mask ready to use for your next night.

To clean your CPAP mask, wash it by hand by gently rubbing with warm water and mild soap. Avoid harsh cleaning products, which may damage the mask, or leave harmful residue. Allow it to dry away from direct sunlight on a flat surface.

Clean your humidifier water tub. After each use, we recommend that your sleep apnea machine’s water tub is washed out with a mild detergent and warm water. Then thoroughly rinse and allow it to dry away from direct sunlight.

Every month

Check your mask cushion or pillows as they may deteriorate over time through regular wear and tear. See what to look out for in the ‘When to replace your CPAP mask’ section below.

Check your humidifier water tub for wear and deterioration. If any component has cracked or become cloudy or pitted, the tub should be replaced.

Every 3 months

Examine your air tubing for small holes or tears, especially around the cuff, that could cause air leaks and potentially compromise your therapy. If you find any tears, you should replace the tubing.

Every 6 months

Check the filter at the back of your sleep apnea machine. A build-up of dust can impede the effectiveness of your treatment. If you live in a dusty area, or close to the sea, you will need to replace the filter more frequently.

Check your CPAP mask headgear and chin straps. If they’ve lost their elasticity, you may tend to over-tighten the mask, resulting in some discomfort. Replace any part that has become stretched and is no longer providing a good fit.

Inspect the humidifier water tub for wear and deterioration. Clean any white powder deposits using a solution of one part household vinegar to 10 parts water. Replace any part that has developed a leak or become cracked, cloudy or pitted.

When to replace your CPAP mask?

Using a mask that is in good condition will help you achieve a good night's sleep. That's why it's important to inspect your mask regularly for signs of wear and tear. If you see any visible signs of cracking, discolouration or tears, then it's time to replace the part.

It's important to replace your mask regularly to ensure that you maintain comfortable, reliable therapy every night.

Some indications that it might be time to replace your mask (or parts of it) are if you:
  •     often find yourself tightening and re-tightening the straps
  •     notice the mask or cushion have lost their spring
  •     feel your therapy may be less effective than usual
  •     find that the cushion is still slippery even after cleaning it